1) Who makes the items you have for sale?
Hi, I'm Katie. I hand make and/or assemble every piece of jewelry and every accessory on this website. Many of my components are purchased from other sources before I combine them to create my jewelry. What you won't find, however, are jewelry pieces created from kits or design packs. Every component is purchased individually (or made by me, in a few cases) and each piece is designed and assembled solely by me. As I also create piece using found objects and vintage supplies, many of my pieces are limited edition, or even one-of-a-kind.
2) How much is shipping and handling?
Standard shipping is free on US orders over $50, Canadian orders over $100 and International orders over $150. For all other orders, rates are as follows:Standard
- United States $3.95
- Canada $10.95
- Worldwide $13.95
- United States $6.95
- Canada $35.95
- Worldwide $55.95
3) How are payments processed?
You can pay via PayPal or with a credit or debit card. All PayPal payments are processed on their secure server. All credit card payments are processed securely through Shopify.
4) How long will it take to receive my order?
Please allow up to 5 business days for your jewelry to be created. All orders ship within 1-5 business days. I always strive to get your order in the mail as soon as possible. For standard shipments within the United States, total order processing time + delivery time is approximately 5-15 business days. For expedited shipments within the United States, total order processing time + delivery time is approximately 5-10 business days. If you need your order faster, please contact me for a rush order. Rush orders may not always be possible depending upon current workload. All delivery times are estimates and not a guarantee of arrival date. Most international orders will arrive within 30 days of shipment, though occasionally a package can take up to 6-8 weeks if it is delayed in customs. Total normal order processing time + delivery time fir standard shipments is approximately 11-35 business days. Expedited shipments will normally arrive within 10-15 days of purchase, but customs delays can occur on expedited shipments as well. fripparie does not guarantee arrival dates.
5) Do you have a return policy?
I want you to be 100% satisfied with your purchase. If your item arrives damaged, please contact me as soon as possible. Your item may need to be returned for a full refund. I accept returns on most items within 14 days of purchase. Items should be returned new in the package. Earrings, ear cuffs and hair accessories may not be returned unless they are still sealed in the retail packaging. Please contact fripparie for a return authorization prior to sending items back.
6) Do I have to pay taxes on my purchase?
All Iowa residents must pay 6% tax (7% in some zip codes) at the time of purchase. International customers may need to pay a customs or duty fee, VAT or processing fee. These fees are charged and collected by your own country and fripparie has no control over when and how much import tax may be charged.